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drm - motorhome motorhome and rv travel companies

drm - motorhome and rv travel motorhome

DRM



DRM Rental Terms

Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking. This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.

(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)

Please Note **Amendment terms**
Once a booking request has been confirmed (pick-up/drop off dates, vehicle category/type, locations and or equipment) amending these details will incur an amendment fee as per the operator's terms and conditions (point 6.4)   If an amendment is possible an amendment fee of €25.00 will apply

Please read this before you make a booking.

-The detailed explanation and demonstration on the use of the vehicle will take about 30 to 60 minutes. The explanation of the motorhome by our depot staff is only possible in German or English. If clients do not understand German or English, our staff can refuse to hand over the vehicle.
- The security deposit of EUR 1,500.00 has to be paid with Visa or MasterCard (no American Express, no Diners) when the client picks up the vehicle. The amount will be just reserved and the reservation is cancelled automatically after 30 days. In case of long time rentals (from 25 days on) the deposit will be charged from the card. DRM cannot stand for changes in exchange rates during the rental or fees from the credit card company.
The security deposit will be refunded to client's credit card account by the DRM head office. This process can take up to 10-14 working days for organizational reasons.

- Our vehicles have to be returned at the time specified in the rental contract with the same filling level of diesel tank as it was at pick up. The vehicles also have to be returned in the same clean condition (inside and toilet) as they were delivered to the client. It is not possible for the client to clean the vehicle inside only at drop off. The vehicle has to be ready for inspection by our staff at the specified time.

- The full payment of the rental amount is always due latest 59 days prior to pick up date. If we do not receive the payment in time, DRM has the right to cancel the reservation and to sell the vehicle again. For short termed reservations the payment is due at once. For extremely short termed reservations a special arrangement can be confirmed on request. If the vehicle was not sold again and the client wants to pick up a motorhome for which we did not receive the payment, the client has to pay the regular rental amount in addition to the deposit.

1. Applicable law, position of the customer, contents of the contract
1.1. The object of the contract with DRM shall exclusively be provision of the mobile home by rent for purposes of leisure time. DRM shall not owe any travel services and in particular no entirety of travel services.

1.2. According to the selection of law made in Section 19 of the present terms and conditions, the latter, alternatively, the statutory provisions concerning rental contracts, §§ 531 et seq., Civil Code of the Federal Republic of Germany, shall primarily be applicable to the contractual relationship between DRM and Customer.

1.3. A plurality of tenants shall be joint and several debtors.

1.4. The statutory provisions on package tour contracts, in particular, §§ 651a-l German Civil Code, shall not be applicable to the contractual relationship, either directly or analogously. Rent-ing of a mobile home shall be based on a rental contract and not an entirety of travel services (package tour). The contrary shall only apply if DRM, according to the principles of § 651a sub-section 2 German Civil Code, creates the impression that it renders a plurality of principal tourism services as a package tour.

1.5. An integral part of the rental contract shall also be the take-over and return record to be filled in completely and signed byTenant and the return station.

1.6. Rental shall commence with the take-over of the motorhome by Tenant. For a proper return, Tenant shall personally hand over the motorhome to an agent of DRM at a DRM station and sign the return record which the agent produces at the return. Until this point in time, Tenant shall be liable for damage to the motorhome according to the contents of the following provisions, Tenant likewise being liable for the rental payments or, after the expiry of the agreed term of the contract, for damage resulting from a delayed return.

2. Driving licence
The renter has to show his passport and his current driver's license when he picks up the vehicle. Only original documents are accepted. Vehicles with a maximum permissible weight of 3.5 tons (3,500.00 kg) require a regular passenger car license. 
If clients have passenger car licenses for cars with a maximum permissible weight of 2,000.00 kg. As all our vehicles are heavier than this, we are not able to provide a vehicle in this case.

3. Rental prices, insurances
3.1. As a matter of principle, the prices from the price list valid at a conclusion of the contract shall be deemed the rental price insofar as no special price has been agreed and the agreement of the rental price is not based on an obvious error. The various seasonal times shall be taken into account in the calculation of the price.

3.2. The rental prices shall contain: Unlimited free mileage; The deductible amount for the fully and partially comprehensive insurance is € 1,500.00 per incident. Third-party liability insurance as a lump-sum with € 100 mill. sum insured for personal, property and economic damage (personal injury € 8 mill. per injured person); manufacturers' mobility guarantee. Fuel and operating costs shall be charged to Tenant.

3.3. The vehicles shall be handed over completely fuelled and must be returned completely fuelled. If not, DRM shall charge € 2.50 gross per litre of diesel.

3.4. The day's prices shall be charged per period of 24 hours commenced. If the vehicle is returned after the time agreed in writing, we shall charge € 28.- per commenced hour (albeit no more than the overall day price for each day of delay) and shall forward any claims to damages made against us by the subsequent tenant or other persons on account of a delayed take-over of the vehicle on to you.

3.5. In the event of a return of the vehicle before the expiry of the agreed rental period, the entire contractual rental price shall be due for payment unless the vehicle can be hired out elsewhere. According to the price list valid at the time, the required minimum duration of rent during certain travel periods shall be considered. A once-off service lump-sum shall be charged for each rental.

4. Booking (conclusion of contract), object of service 
4.1. With the booking, DRM bindingly offers Customer conclusion of a rental contract on the basis of the present terms and conditions, the specification in the brochure or on the Internet and all supplementary information and notices to the extent available to Customer.

4.2. In the event of electronic transmission of the booking (by email or Internet), DRM shall confirm receipt of the booking to Customer by electronic means without delay. This confirmation of receipt shall not represent a confirmation of booking and accordingly not substantiate a claim of Customer to the origination of a rental contract.

4.3. The rental contract shall exclusively originate through the written confirmation from DRM to Customer.

4.4. Please note that a vehicle group can have different vehicle types. Only a vehicle group can be reserved, not a certain vehicle within a group.

4.5. Statements in outside brochures, information, and assurances from third parties, in particular manufacturers, vehicle hand-over points and travel companies exceeding or contradicting the description of service and the contractual information by DRM shall not be binding for DRM.

5. Payment terms, security
5.1. After receipt of the written booking confirmation, a down-payment depending on days prior to travel shall be transferred to the account of DRM stated in the confirmation within 10 days.

5.2. The remaining payment shall be transferred to the account stated by DRM 59 days before the start of the rental (free of fees and charges, in particular in payments from abroad), punctuality of the payment being determined by the time of the crediting of the amount to the account.

5.3. After a change in the contracts with our credit card supplier, we have now the possibility to just block the deposit of 1,500.00 Euro on client’s credit card (Visa or MasterCard) and do not have to charge the amount anymore. The deposit will be reserved for 30 days on the card. After this, the reservation expires automatically. For long time rentals, we will extend the reservation for another 30 days (and if necessary again and again for 30 days). Only in a case of a damage, we will charge the damage amount from the reserved amount.


5.4. In the event of short-notice bookings (less than 59 days before the start of rent), the security and the prospective rental price shall be due for payment immediately.

5.5. To the extent that DRM is willing and in a position to render the service owed by contract and Customer has no statutory or contractual right of retention, there shall be no claim to the contractual services without complete payment of the rental price and the security, in particular not to take-over of the vehicle.

5.6. If down-payment, residual payment and security payment are not done within the contractual maturities, DRM can withdraw from the contract following a reminder setting a period for payment and charge Customer the costs of withdrawal pursuant to Section 6 of the present terms and conditions.

5.7. Insofar as Customer does not fall into arrears prematurely on the basis of a previous reminder from DRM, arrears in payment shall occur no later than 35 days after maturity and receipt of the booking confirmation and invoice, even without a reminder from DRM.

6. Withdrawal and rebooking
 

6.0.1 

TEMPORARY CANCELLATION POLICY:

Book before end of March 2020 can cancel free of charge till 14 days prior to Pick-Up.


6.1. We refer to the fact that a general statutory right of withdrawal does not exist in rental contracts. We further point out that a right of revocation likewise does not exist on the basis of the statutory provision of § 312b sub-section (3) no. 6 German Civil Code.

6.2. However, DRM grants Customer a right of withdrawal, which ought to be exercised in writing at all costs in Customer's interest. In the event of withdrawal from the contract, DRM shall charge the following cancellation fees, in the calculation of which expenditure saved and rental customarily possible elsewhere have been taken into account according to the principles of § 537 sub-section 1 sentence 2, German Civil Code:

The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:

a) up to 55 days before take-over: 10 % of the rental price;
b) from the 54th to the 21th day before take-over: 50 % of the rental price;
c) from the 20th day to the 4th day before pick-up: 80 % of the rental price;
d) 3 days before rental or if the vehicle is not taken over: 95 % of the rental price.

6.3. Tenant shall be free to prove to DRM that it has suffered no or considerably lower losses.

6.4. A claim of Customer after the conclusion of the contract to changes with regard to the start of rent, kind of vehicle, take-over and/or return station or equipment (rebooking) shall not exist. If rebooking is possible and is done at Customer's wish, DRM can charge a rebooking fee of € 25.- per rebooking process up to the 54th day before the start of rental. Customer's rebooking wishes made later can only be implemented following withdrawal from the contract under the terms in Section 6.2 and a simultaneous new booking, insofar as implementation is even possible. This shall not apply to rebooking wishes only causing slight costs.

7. Liability, comprehensive coverage
7.1. The deductible amount for the fully and partially comprehensive insurance is € 1,500.00 per incident.

7.2. To avoid an increase of costs by the cost of establishing damage, DRM presents Tenant with sample invoices for corresponding damage upon request in the event of damage. DRM is allowed to charge repair cost according to cost estimates.

7.3. In the event of damage caused by malice aforethought or gross negligence, in particular, inability to drive induced by alcohol or drugs, the limitation of liability shall not apply. The same shall hold for all damages of the roof or damages caused by ignoring sign 265 (height of passage) pursuant to § 41 subsection2 no. 6 German Highway Code (or comparable regulations abroad). Further, Tenant shall be fully liable, despite an agreed limitation of liability, for all damage based on failure to observe the vehicle dimensions (vehicle height and breadth), on improper loading and unloading or to be put down to the load or to driving in reverse without instruction.

7.4. If Tenant has left the scene of an accident or breached obligations pursuant to Section 8 of these terms, he shall also be fully liable, unless the breach has no influence on the establishment of the case of damage. Tenant shall likewise be unrestrictedly liable for all damage occurring during the rental period in use by an authorised or unauthorised driver (Section 10) or for a forbidden purpose (Section 11) by the load or by improper treatment of the vehicle. Apart from this, statutory liability shall continue to apply.

7.5. Tenant shall be liable for all damage claimed against him or DRM which Tenant has caused to third parties during the use of the object of rent.

7.6. Tenant shall be liable for all fees, dues, fines and punishments in connection with the use of the vehicle for which claims shall be made against the owner unless they have been caused through the fault of the owner. DRM charges an administration fee of 9,50 € for each claim.

8. Return record, notification of defects
8.1. Defects to the rented vehicle or its equipment noticed after the start of rent shall be notified to the rental station by Tenant without delay, albeit no later than upon return of the vehicle.

8.2. The tenant cannot make claims of any kind if the defects substantiating such claims have not been stated in writing and in detail on the return record. Claims shall only not be forfeited if the return record is not produced for reasons for which Tenant shall not be answerable.

9. Conduct in accidents
9.1. After an accident, fire, theft or accident with wild animals, Tenant shall notify the police and DRM immediately. Claims by opposing parties may not be acknowledged.

9.2. Tenant shall inform DRM immediately by telephone of all damage and hand in an extensive written report, including a sketch, upon return of the vehicle at the latest.

9.3. The accident report must contain the name and address of the persons involved and any witnesses and the official registrations of the vehicles involved and must have been signed by both parties.

9.4. If the prospective amount of damage is higher than the liability or if the vehicle no longer has complete safety for road traffic, the owner shall be informed by Tenant without delay.

10. Authorised drivers
10.1. The vehicle may only be driven by Tenant and the drivers stated upon rental.

10.2. Tenant shall be obliged to record the name and address of all drivers to whom he gives the vehicle, even only temporarily, and notify the owner of them upon request. Tenant shall be responsible for the action of the driver in question like his own to the extent that he has taken on this obligation by express and separate written declaration.

11. Forbidden use
11.1. Tenant shall not be allowed to use the vehicle: for participation in motor sport events and vehicle tests; to transport easily flammable, toxic or otherwise dangerous materials; to commit customs and other offences, even if these are only threatened by punishment according to the law of the place of the offence; for re-hiring; for other uses exceeding contractual use, in particular driving on land not intended for driving on.

11.2. The vehicle shall be treated gently and properly and locked properly at all times. The directives decisive for use and technical rules as well as maintenance periods shall be complied with. Tenant engages to check regularly whether the object of rent is in a condition safe for road traffic.

12. Hand-over, return
12.1. Tenant shall be obliged to attend extensive instructions at the take-over station when taking the vehicle over. The owner can reject handing over the vehicle until the instructions have been given. Delays in the hand-over and costs incurred by this shall be charged to Tenant.

12.2. Our vehicles have to be returned at the time specified in the rental contract with the same filling level of diesel tank as it was at pick up. The vehicles also have to be returned in the same clean condition (inside and toilet) as they were delivered to the client. It is not possible for the client to clean the vehicle inside only at drop off. If this is not the case, Tenant shall be charged the costs of necessary cleaning work (no less than € 100.-). If the toilet has to be completely or partly cleaned by the owner, Tenant shall be charged cleaning fees of up to € 150.-.The vehicle has to be ready for inspection by our staff at the specified time.

13. Replacement vehicle
If the booked vehicle cannot be provided at the rental station, the owner reserves the right to provide a vehicle comparable in size and equipment or larger. No additional rental costs shall be incurred by Tenant thereby. If a smaller vehicle is offered and accepted by Tenant, the difference in price between the two vehicles shall be reimbursed. If higher subsidiary costs result from the provision of a larger vehicle, e.g. ferry and toll charges or operating costs, these shall be charged to Tenant. Is the vehicle broken by the tenant and cannot be used any further DRM is allowed to refuse to supply a substitute vehicle. The cancellation of the rental contract is excluded.

14. Journeys abroad
A special authorization is needed if clients wish to travel to Eastern and some Southern European states. The client has to ask for this authorization at pick up (no extra charge).

The entry to the following countries is allowed without authorization:
Andorra, Austria, Belgium, Croatia, Denmark, Finland, France, Great Britain, Ireland, Italy, Liechtenstein, Luxemburg, Monaco, Netherlands, Norway, Portugal, Slovenia, Spain, Sweden, Switzerland

The entry to the following countries is allowed only with authorization:
Albania, Bosnia-Herzegowina, Canary Islands, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iceland, Latvia, Lithuania, Macedonia, Malta, Poland, Serbia, and Montenegro, Slovakia

The entry to the following countries is FORBIDDEN:
Belarus, Bulgaria, Iran, Iraq, Israel, Moldavia, Morocco, Romania, Russia, Syria, Tunisia, Turkey, Ukraine

For countries not listed here please ask on request.
Please note that it can be more difficult to get help in case of an accident or technical problems if clients travel to Northern Scandinavia, Eastern Europe or Non-European countries.

For countries not listed here please ask on request.
Please note that it can be more difficult to get help in case of an accident or technical problems if clients travel to Northern Scandinavia, Eastern Europe or Non-European countries.  

The renter is obliged to park the vehicle only at car-parks or camp sites with an attendant or on watched company car-parks.
In case of theft or damage to the vehicle, the renter is liable for EUR 1.500,00 per incident.
In case of theft due to client’s own negligence, the renter is liable for the value (at time of rental agreement) of the vehicle.
In case of theft or break-in, the renter is obliged to immediately inform the local police. Renter must provide the police report to DRM.
The vehicle may be equipped with an electronic GPS positioning system. The renter agrees that this equipment may be used to trace the vehicle, find the exact position and to shut down the vehicle.

15. Non-smoker vehicles
15.1. All mobile homes of DRM are non-smoker vehicles. Accordingly, smoking is not allowed in the entire vehicle, either in the driver's cab or in the living part.

15.2. In the event of proven breaches, DRM can, if applicable, terminate the rental contract extraordinarily without notice and charge Tenant for the costs incurred by airing or for removal of the contamination with smoke, including all and any costs of losses as a result of temporary unavailability of the vehicle caused thereby.

16. Repairs
16.1. Repairs becoming necessary to ensure the operational and road traffic safety of the vehicle may be commissioned by Tenant up to a price of € 150.- without any problems, major repairs only with the approval of DRM.

16.2. The costs of repairs shall be reimbursed by the DRM headquarters against presentation of the original documents and replaced parts in question to the extent that Tenant is not liable for the damage.

17. Remedy, reduction, damages
17.1. On account of non-contractual rendering of rental, Tenant shall have a right to remedy, reduction of rental or, to the extent that DRM is answerable for a defect to the vehicle, to damages. For a remedy, Customer shall inform the rental station immediately of defects established and grant the rental station a suitable period for repairs. Claims shall not be forfeited if immediate notifications of defects are not made without the fault of Tenant or if a remedy is rejected by DRM or is objectively impossible.

17.2. Claims for damages for defects to the vehicle existing before conclusion of the contract and for which DRM is not answerable shall be ruled out.

18. Limitation of liability

Liability of DRM shall be limited to malice aforethought and gross negligence to the extent that it is not a question of major contractual obligations. This limitation of liability shall not apply in cases of liability independent of fault or for liability of DRM, its legal representatives and its vicarious agents in damage to body or health or in loss of life.

19. Preclusive period, barring by limitation
19.1. Claims on account of non-contractual rendering of the rental shall be made in writing to our headquarters by Tenant within one month of the return of the vehicle planned in the contract. After the expiry of the period, claims can only be made if there is no fault for the failure to comply with the period. The period shall commence no earlier than the time at which Customer obtains knowledge of the circumstances substantiating the claims against DRM.

19.2. Customer's claims against DRM from the rental contract, regardless of the reason - albeit with the exception of Customer's claims from tort - shall be barred by limitation after one year.

19.3. Barring by limitation shall commence with the end of the year in which the claim originated and Customer obtained knowledge of circumstances substantiating the claim and DRM as the debtor or would have obtained it without gross negligence.

19.4. If there are negotiations pending between Customer and DRM about claims being made or the circumstances substantiating the claims, barring by limitation shall be inhibited until Customer or DRM rejects continuation of the negotiation. The aforementioned period of barring of one year shall commence no later than 3 months after the end of the inhibition.

20. Storage and forwarding of personal data
20.1. Tenant agrees to DRM storing personal data.

20.2. DRM may forward these data via the central warning ring to third parties with a justified interest if the statements made in the rental are incorrect in essential points or the rented vehicle is not returned within 24 hours of the expiry of the rental period (also extended, if need be) or if rental claims have to be made in judicial reminder proceedings or cheques presented by Tenant are not honoured. In addition, the data can be forwarded to all the authorities responsible for the prosecution of offences against public order and criminal offences in the event of Tenant actually behaving dishonestly or sufficient indications here for existing. This is done, for example, in the event of wrong information for the rental, presentation of forged personal documents or such reported as having been lost, failure to return the vehicle, failure to notify a technical defect, road traffic offences or similar.

21. Selection of law and place of jurisdiction
21.1. The contractual relationship between Customer and DRM shall exclusively be governed by German law. This shall also apply to the entire legal relationship.

21.2. Insofar as German law is not applied in actions by Customer against DRM abroad for the reason of the liability of DRM, German law shall be exclusively applicable with regard to the legal consequences, in particular, the nature, scope and amount of Customer's claims.

21.3. Customer can only take action against DRM at the latter's headquarters.

21.4. Customer's place of residence shall be decisive for actions of DRM against Customer. For actions against Customer or contracting partners of the rental contract who are merchants, public or private law legal entities or persons with their place of residence or customary abode abroad or whose place of residence or customary abode is not known at the time of initiating proceedings, the headquarters of DRM is agreed as the place of jurisdiction.

21.5. The aforementioned directives do not apply
a) if and insofar as something to the contrary in favour of Customer results from indispensable provisions of international treaties to be applied to the rental contract between Customer and DRM.
b) if and insofar as indispensable provisions in the member state of the EU to which Customer belongs and applicable to the rental contract are more favourable for Customer than the following provisions or the corresponding German provisions.

Other important information
The detailed explanation and demonstration on the use of the vehicle will take about 30 to 60 minutes. The explanation of the motorhome by our depot staff is only possible in German or English. 
Maps or road maps cannot be supplied by DRM.
Transportation to and from the rental depots cannot be provided. 
Taxi costs are not refundable.  

Please note that Austria has a toll fee system for their highways for vehicles with more than 3.5 tons total permissible weight ("GO-box"). All vehicles of group E1 are already equipped with a GO-box. At drop off the road, toll will be checked online and client has to pay the open amount with credit card or in cash. The open amount for road toll cannot be deducted from the deposit. For vehicles with less than 3.5 tons client has to buy a sticker for the windscreen at a gas station before he enters Austria.
In general, client has to check himself the rules of road tolls for all countries he plans to visit. He has to stand for all fines resulting from ignoring the rules. 

Note: A one-off supplier service fee of 120 - 140 Euro depending on the vehicle selected which will be itemised on your final breakdown of pricing may apply.

Norway Autopass information:

Drive through Norway without worries or a tag!
Register your credit card for 1 NOK. Prepay a fixed sum of 300/1 000 NOK after your first passage. Tolls will be deducted from the prepayment. Get a refund of your unused money 85 days after charging of your prepayment.

1. Registration
Register at AutoPASS Visitors’ Payment (www.autopass.no) right after your pick up or latest prior to your entry to Norway. The trips end date has to be in the future.
Register your credit card, email address, and vehicle registration plate number online to create an account. You decide the duration of the contract period, from one day to two months. To avoid overlaps with following rentals, the contract period should be not longer than your rental period! Valid credit cards are VISA or MasterCard.
To make sure your credit card has been successfully registered, NOK 1 (approx. EUR 0.15) will be charged to Visitors’ Payment. You will receive an email confirmation of your agreement. Please print out the mail and bring it along on your journey.

2. Charges to your credit card
Your credit card will be charged a prepayment of NOK 300 for a vehicle of 3 500 kg or less (NOK 1 000 for vehicles heavier than 3 500 kg) when you pass your first payment point. Your vehicle’s registration plate will be photographed, sometimes indicated by a flash, at each payment point.  Passages are deducted from your prepayment. This may happen during or after your stay in Norway, as it may take time to register the photos from the toll payment points you have passed. If and when registered toll charges exceed the prepayment, another prepayment of NOK 300 /1 000 NOK will be charged automatically.  If you do not have sufficient funds (300/1 000) on your credit card, you will be notified by email so you can refill your account.
You may at any time log in to your visitors’ agreement using your e-mail address and password. There you will find all transactions, passage dates registered and the date when the rest amount of your prepayment will be refunded to your credit card.

3. After your stay
We hope you had a pleasant stay in Norway!
The unused portion of your prepayment will be refunded to your credit card at the latest 85 days after your last prepayment. The date of the refund will appear in your online account. In addition, you will receive an email with a statement of all pay points passed and the costs involved.

4. Manual payments: Important information
a) When using AutoPASS lane = No manual payment
Please do not pay AutoPASS tolls in service stations (identified by the sign “Kr service”). Such payments are not refundable.
b) No AutoPASS sign = Manual payment only
Please note that there is one toll plaza in Norway which is only manually operated (no AutoPASS lane). Your AutoPASS Visitors’ Payment is not valid for this toll plaza, referred to as “Atlanterhavstunnel” at RV 64 on the west coast.
c) Ferries
Normally you will have to pay manually at ferries, but a few ferries have AutoPASS signs. This charge the crossing to your AutoPASS Visitors’ Payment. In this case, do not pay manually but show the printout of the email confirmation of your agreement if asked to.
If you have any questions, please send an email to ap@vegvesen.no or call Customer Service: 02012 (from Norwegian phones only) or +47 915 02012 (from abroad).


DRM Rental Terms for travel between 18-Apr-2017 and 31-Dec-2020

Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking. This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.

(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)

Please Note **Amendment terms**
Once a booking request has been confirmed (pick-up/drop off dates, vehicle category/type, locations and or equipment) amending these details will incur an amendment fee as per the operator's terms and conditions (point 6.4)   If an amendment is possible an amendment fee of €25.00 will apply

Please read this before you make a booking.

-The detailed explanation and demonstration on the use of the vehicle will take about 30 to 60 minutes. The explanation of the motorhome by our depot staff is only possible in German or English. If clients do not understand German or English, our staff can refuse to hand over the vehicle.
- The security deposit of EUR 1,500.00 has to be paid with Visa or MasterCard (no American Express, no Diners) when the client picks up the vehicle. The amount will be just reserved and the reservation is cancelled automatically after 30 days. In case of long time rentals (from 25 days on) the deposit will be charged from the card. DRM cannot stand for changes in exchange rates during the rental or fees from the credit card company.
The security deposit will be refunded to client's credit card account by the DRM head office. This process can take up to 10-14 working days for organizational reasons.

- Our vehicles have to be returned at the time specified in the rental contract with the same filling level of diesel tank as it was at pick up. The vehicles also have to be returned in the same clean condition (inside and toilet) as they were delivered to the client. It is not possible for the client to clean the vehicle inside only at drop off. The vehicle has to be ready for inspection by our staff at the specified time.

- The full payment of the rental amount is always due latest 59 days prior to pick up date. If we do not receive the payment in time, DRM has the right to cancel the reservation and to sell the vehicle again. For short termed reservations the payment is due at once. For extremely short termed reservations a special arrangement can be confirmed on request. If the vehicle was not sold again and the client wants to pick up a motorhome for which we did not receive the payment, the client has to pay the regular rental amount in addition to the deposit.

1. Applicable law, position of the customer, contents of the contract
1.1. The object of the contract with DRM shall exclusively be provision of the mobile home by rent for purposes of leisure time. DRM shall not owe any travel services and in particular no entirety of travel services.

1.2. According to the selection of law made in Section 19 of the present terms and conditions, the latter, alternatively, the statutory provisions concerning rental contracts, §§ 531 et seq., Civil Code of the Federal Republic of Germany, shall primarily be applicable to the contractual relationship between DRM and Customer.

1.3. A plurality of tenants shall be joint and several debtors.

1.4. The statutory provisions on package tour contracts, in particular, §§ 651a-l German Civil Code, shall not be applicable to the contractual relationship, either directly or analogously. Rent-ing of a mobile home shall be based on a rental contract and not an entirety of travel services (package tour). The contrary shall only apply if DRM, according to the principles of § 651a sub-section 2 German Civil Code, creates the impression that it renders a plurality of principal tourism services as a package tour.

1.5. An integral part of the rental contract shall also be the take-over and return record to be filled in completely and signed byTenant and the return station.

1.6. Rental shall commence with the take-over of the motorhome by Tenant. For a proper return, Tenant shall personally hand over the motorhome to an agent of DRM at a DRM station and sign the return record which the agent produces at the return. Until this point in time, Tenant shall be liable for damage to the motorhome according to the contents of the following provisions, Tenant likewise being liable for the rental payments or, after the expiry of the agreed term of the contract, for damage resulting from a delayed return.

2. Driving licence
The renter has to show his passport and his current driver's license when he picks up the vehicle. Only original documents are accepted. Vehicles with a maximum permissible weight of 3.5 tons (3,500.00 kg) require a regular passenger car license. 
If clients have passenger car licenses for cars with a maximum permissible weight of 2,000.00 kg. As all our vehicles are heavier than this, we are not able to provide a vehicle in this case.

3. Rental prices, insurances
3.1. As a matter of principle, the prices from the price list valid at a conclusion of the contract shall be deemed the rental price insofar as no special price has been agreed and the agreement of the rental price is not based on an obvious error. The various seasonal times shall be taken into account in the calculation of the price.

3.2. The rental prices shall contain: Unlimited free mileage; The deductible amount for the fully and partially comprehensive insurance is € 1,500.00 per incident. Third-party liability insurance as a lump-sum with € 100 mill. sum insured for personal, property and economic damage (personal injury € 8 mill. per injured person); manufacturers' mobility guarantee. Fuel and operating costs shall be charged to Tenant.

3.3. The vehicles shall be handed over completely fuelled and must be returned completely fuelled. If not, DRM shall charge € 2.50 gross per litre of diesel.

3.4. The day's prices shall be charged per period of 24 hours commenced. If the vehicle is returned after the time agreed in writing, we shall charge € 28.- per commenced hour (albeit no more than the overall day price for each day of delay) and shall forward any claims to damages made against us by the subsequent tenant or other persons on account of a delayed take-over of the vehicle on to you.

3.5. In the event of a return of the vehicle before the expiry of the agreed rental period, the entire contractual rental price shall be due for payment unless the vehicle can be hired out elsewhere. According to the price list valid at the time, the required minimum duration of rent during certain travel periods shall be considered. A once-off service lump-sum shall be charged for each rental.

4. Booking (conclusion of contract), object of service 
4.1. With the booking, DRM bindingly offers Customer conclusion of a rental contract on the basis of the present terms and conditions, the specification in the brochure or on the Internet and all supplementary information and notices to the extent available to Customer.

4.2. In the event of electronic transmission of the booking (by email or Internet), DRM shall confirm receipt of the booking to Customer by electronic means without delay. This confirmation of receipt shall not represent a confirmation of booking and accordingly not substantiate a claim of Customer to the origination of a rental contract.

4.3. The rental contract shall exclusively originate through the written confirmation from DRM to Customer.

4.4. Please note that a vehicle group can have different vehicle types. Only a vehicle group can be reserved, not a certain vehicle within a group.

4.5. Statements in outside brochures, information, and assurances from third parties, in particular manufacturers, vehicle hand-over points and travel companies exceeding or contradicting the description of service and the contractual information by DRM shall not be binding for DRM.

5. Payment terms, security
5.1. After receipt of the written booking confirmation, a down-payment depending on days prior to travel shall be transferred to the account of DRM stated in the confirmation within 10 days.

5.2. The remaining payment shall be transferred to the account stated by DRM 59 days before the start of the rental (free of fees and charges, in particular in payments from abroad), punctuality of the payment being determined by the time of the crediting of the amount to the account.

5.3. After a change in the contracts with our credit card supplier, we have now the possibility to just block the deposit of 1,500.00 Euro on client’s credit card (Visa or MasterCard) and do not have to charge the amount anymore. The deposit will be reserved for 30 days on the card. After this, the reservation expires automatically. For long time rentals, we will extend the reservation for another 30 days (and if necessary again and again for 30 days). Only in a case of a damage, we will charge the damage amount from the reserved amount.


5.4. In the event of short-notice bookings (less than 59 days before the start of rent), the security and the prospective rental price shall be due for payment immediately.

5.5. To the extent that DRM is willing and in a position to render the service owed by contract and Customer has no statutory or contractual right of retention, there shall be no claim to the contractual services without complete payment of the rental price and the security, in particular not to take-over of the vehicle.

5.6. If down-payment, residual payment and security payment are not done within the contractual maturities, DRM can withdraw from the contract following a reminder setting a period for payment and charge Customer the costs of withdrawal pursuant to Section 6 of the present terms and conditions.

5.7. Insofar as Customer does not fall into arrears prematurely on the basis of a previous reminder from DRM, arrears in payment shall occur no later than 35 days after maturity and receipt of the booking confirmation and invoice, even without a reminder from DRM.

6. Withdrawal and rebooking
 

6.0.1 

TEMPORARY CANCELLATION POLICY:

Book before end of March 2020 can cancel free of charge till 14 days prior to Pick-Up.


6.1. We refer to the fact that a general statutory right of withdrawal does not exist in rental contracts. We further point out that a right of revocation likewise does not exist on the basis of the statutory provision of § 312b sub-section (3) no. 6 German Civil Code.

6.2. However, DRM grants Customer a right of withdrawal, which ought to be exercised in writing at all costs in Customer's interest. In the event of withdrawal from the contract, DRM shall charge the following cancellation fees, in the calculation of which expenditure saved and rental customarily possible elsewhere have been taken into account according to the principles of § 537 sub-section 1 sentence 2, German Civil Code:

The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:

a) up to 55 days before take-over: 10 % of the rental price;
b) from the 54th to the 21th day before take-over: 50 % of the rental price;
c) from the 20th day to the 4th day before pick-up: 80 % of the rental price;
d) 3 days before rental or if the vehicle is not taken over: 95 % of the rental price.

6.3. Tenant shall be free to prove to DRM that it has suffered no or considerably lower losses.

6.4. A claim of Customer after the conclusion of the contract to changes with regard to the start of rent, kind of vehicle, take-over and/or return station or equipment (rebooking) shall not exist. If rebooking is possible and is done at Customer's wish, DRM can charge a rebooking fee of € 25.- per rebooking process up to the 54th day before the start of rental. Customer's rebooking wishes made later can only be implemented following withdrawal from the contract under the terms in Section 6.2 and a simultaneous new booking, insofar as implementation is even possible. This shall not apply to rebooking wishes only causing slight costs.

7. Liability, comprehensive coverage
7.1. The deductible amount for the fully and partially comprehensive insurance is € 1,500.00 per incident.

7.2. To avoid an increase of costs by the cost of establishing damage, DRM presents Tenant with sample invoices for corresponding damage upon request in the event of damage. DRM is allowed to charge repair cost according to cost estimates.

7.3. In the event of damage caused by malice aforethought or gross negligence, in particular, inability to drive induced by alcohol or drugs, the limitation of liability shall not apply. The same shall hold for all damages of the roof or damages caused by ignoring sign 265 (height of passage) pursuant to § 41 subsection2 no. 6 German Highway Code (or comparable regulations abroad). Further, Tenant shall be fully liable, despite an agreed limitation of liability, for all damage based on failure to observe the vehicle dimensions (vehicle height and breadth), on improper loading and unloading or to be put down to the load or to driving in reverse without instruction.

7.4. If Tenant has left the scene of an accident or breached obligations pursuant to Section 8 of these terms, he shall also be fully liable, unless the breach has no influence on the establishment of the case of damage. Tenant shall likewise be unrestrictedly liable for all damage occurring during the rental period in use by an authorised or unauthorised driver (Section 10) or for a forbidden purpose (Section 11) by the load or by improper treatment of the vehicle. Apart from this, statutory liability shall continue to apply.

7.5. Tenant shall be liable for all damage claimed against him or DRM which Tenant has caused to third parties during the use of the object of rent.

7.6. Tenant shall be liable for all fees, dues, fines and punishments in connection with the use of the vehicle for which claims shall be made against the owner unless they have been caused through the fault of the owner. DRM charges an administration fee of 9,50 € for each claim.

8. Return record, notification of defects
8.1. Defects to the rented vehicle or its equipment noticed after the start of rent shall be notified to the rental station by Tenant without delay, albeit no later than upon return of the vehicle.

8.2. The tenant cannot make claims of any kind if the defects substantiating such claims have not been stated in writing and in detail on the return record. Claims shall only not be forfeited if the return record is not produced for reasons for which Tenant shall not be answerable.

9. Conduct in accidents
9.1. After an accident, fire, theft or accident with wild animals, Tenant shall notify the police and DRM immediately. Claims by opposing parties may not be acknowledged.

9.2. Tenant shall inform DRM immediately by telephone of all damage and hand in an extensive written report, including a sketch, upon return of the vehicle at the latest.

9.3. The accident report must contain the name and address of the persons involved and any witnesses and the official registrations of the vehicles involved and must have been signed by both parties.

9.4. If the prospective amount of damage is higher than the liability or if the vehicle no longer has complete safety for road traffic, the owner shall be informed by Tenant without delay.

10. Authorised drivers
10.1. The vehicle may only be driven by Tenant and the drivers stated upon rental.

10.2. Tenant shall be obliged to record the name and address of all drivers to whom he gives the vehicle, even only temporarily, and notify the owner of them upon request. Tenant shall be responsible for the action of the driver in question like his own to the extent that he has taken on this obligation by express and separate written declaration.

11. Forbidden use
11.1. Tenant shall not be allowed to use the vehicle: for participation in motor sport events and vehicle tests; to transport easily flammable, toxic or otherwise dangerous materials; to commit customs and other offences, even if these are only threatened by punishment according to the law of the place of the offence; for re-hiring; for other uses exceeding contractual use, in particular driving on land not intended for driving on.

11.2. The vehicle shall be treated gently and properly and locked properly at all times. The directives decisive for use and technical rules as well as maintenance periods shall be complied with. Tenant engages to check regularly whether the object of rent is in a condition safe for road traffic.

12. Hand-over, return
12.1. Tenant shall be obliged to attend extensive instructions at the take-over station when taking the vehicle over. The owner can reject handing over the vehicle until the instructions have been given. Delays in the hand-over and costs incurred by this shall be charged to Tenant.

12.2. Our vehicles have to be returned at the time specified in the rental contract with the same filling level of diesel tank as it was at pick up. The vehicles also have to be returned in the same clean condition (inside and toilet) as they were delivered to the client. It is not possible for the client to clean the vehicle inside only at drop off. If this is not the case, Tenant shall be charged the costs of necessary cleaning work (no less than € 100.-). If the toilet has to be completely or partly cleaned by the owner, Tenant shall be charged cleaning fees of up to € 150.-.The vehicle has to be ready for inspection by our staff at the specified time.

13. Replacement vehicle
If the booked vehicle cannot be provided at the rental station, the owner reserves the right to provide a vehicle comparable in size and equipment or larger. No additional rental costs shall be incurred by Tenant thereby. If a smaller vehicle is offered and accepted by Tenant, the difference in price between the two vehicles shall be reimbursed. If higher subsidiary costs result from the provision of a larger vehicle, e.g. ferry and toll charges or operating costs, these shall be charged to Tenant. Is the vehicle broken by the tenant and cannot be used any further DRM is allowed to refuse to supply a substitute vehicle. The cancellation of the rental contract is excluded.

14. Journeys abroad
A special authorization is needed if clients wish to travel to Eastern and some Southern European states. The client has to ask for this authorization at pick up (no extra charge).

The entry to the following countries is allowed without authorization:
Andorra, Austria, Belgium, Croatia, Denmark, Finland, France, Great Britain, Ireland, Italy, Liechtenstein, Luxemburg, Monaco, Netherlands, Norway, Portugal, Slovenia, Spain, Sweden, Switzerland

The entry to the following countries is allowed only with authorization:
Albania, Bosnia-Herzegowina, Canary Islands, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iceland, Latvia, Lithuania, Macedonia, Malta, Poland, Serbia, and Montenegro, Slovakia

The entry to the following countries is FORBIDDEN:
Belarus, Bulgaria, Iran, Iraq, Israel, Moldavia, Morocco, Romania, Russia, Syria, Tunisia, Turkey, Ukraine

For countries not listed here please ask on request.
Please note that it can be more difficult to get help in case of an accident or technical problems if clients travel to Northern Scandinavia, Eastern Europe or Non-European countries.

For countries not listed here please ask on request.
Please note that it can be more difficult to get help in case of an accident or technical problems if clients travel to Northern Scandinavia, Eastern Europe or Non-European countries.  

The renter is obliged to park the vehicle only at car-parks or camp sites with an attendant or on watched company car-parks.
In case of theft or damage to the vehicle, the renter is liable for EUR 1.500,00 per incident.
In case of theft due to client’s own negligence, the renter is liable for the value (at time of rental agreement) of the vehicle.
In case of theft or break-in, the renter is obliged to immediately inform the local police. Renter must provide the police report to DRM.
The vehicle may be equipped with an electronic GPS positioning system. The renter agrees that this equipment may be used to trace the vehicle, find the exact position and to shut down the vehicle.

15. Non-smoker vehicles
15.1. All mobile homes of DRM are non-smoker vehicles. Accordingly, smoking is not allowed in the entire vehicle, either in the driver's cab or in the living part.

15.2. In the event of proven breaches, DRM can, if applicable, terminate the rental contract extraordinarily without notice and charge Tenant for the costs incurred by airing or for removal of the contamination with smoke, including all and any costs of losses as a result of temporary unavailability of the vehicle caused thereby.

16. Repairs
16.1. Repairs becoming necessary to ensure the operational and road traffic safety of the vehicle may be commissioned by Tenant up to a price of € 150.- without any problems, major repairs only with the approval of DRM.

16.2. The costs of repairs shall be reimbursed by the DRM headquarters against presentation of the original documents and replaced parts in question to the extent that Tenant is not liable for the damage.

17. Remedy, reduction, damages
17.1. On account of non-contractual rendering of rental, Tenant shall have a right to remedy, reduction of rental or, to the extent that DRM is answerable for a defect to the vehicle, to damages. For a remedy, Customer shall inform the rental station immediately of defects established and grant the rental station a suitable period for repairs. Claims shall not be forfeited if immediate notifications of defects are not made without the fault of Tenant or if a remedy is rejected by DRM or is objectively impossible.

17.2. Claims for damages for defects to the vehicle existing before conclusion of the contract and for which DRM is not answerable shall be ruled out.

18. Limitation of liability

Liability of DRM shall be limited to malice aforethought and gross negligence to the extent that it is not a question of major contractual obligations. This limitation of liability shall not apply in cases of liability independent of fault or for liability of DRM, its legal representatives and its vicarious agents in damage to body or health or in loss of life.

19. Preclusive period, barring by limitation
19.1. Claims on account of non-contractual rendering of the rental shall be made in writing to our headquarters by Tenant within one month of the return of the vehicle planned in the contract. After the expiry of the period, claims can only be made if there is no fault for the failure to comply with the period. The period shall commence no earlier than the time at which Customer obtains knowledge of the circumstances substantiating the claims against DRM.

19.2. Customer's claims against DRM from the rental contract, regardless of the reason - albeit with the exception of Customer's claims from tort - shall be barred by limitation after one year.

19.3. Barring by limitation shall commence with the end of the year in which the claim originated and Customer obtained knowledge of circumstances substantiating the claim and DRM as the debtor or would have obtained it without gross negligence.

19.4. If there are negotiations pending between Customer and DRM about claims being made or the circumstances substantiating the claims, barring by limitation shall be inhibited until Customer or DRM rejects continuation of the negotiation. The aforementioned period of barring of one year shall commence no later than 3 months after the end of the inhibition.

20. Storage and forwarding of personal data
20.1. Tenant agrees to DRM storing personal data.

20.2. DRM may forward these data via the central warning ring to third parties with a justified interest if the statements made in the rental are incorrect in essential points or the rented vehicle is not returned within 24 hours of the expiry of the rental period (also extended, if need be) or if rental claims have to be made in judicial reminder proceedings or cheques presented by Tenant are not honoured. In addition, the data can be forwarded to all the authorities responsible for the prosecution of offences against public order and criminal offences in the event of Tenant actually behaving dishonestly or sufficient indications here for existing. This is done, for example, in the event of wrong information for the rental, presentation of forged personal documents or such reported as having been lost, failure to return the vehicle, failure to notify a technical defect, road traffic offences or similar.

21. Selection of law and place of jurisdiction
21.1. The contractual relationship between Customer and DRM shall exclusively be governed by German law. This shall also apply to the entire legal relationship.

21.2. Insofar as German law is not applied in actions by Customer against DRM abroad for the reason of the liability of DRM, German law shall be exclusively applicable with regard to the legal consequences, in particular, the nature, scope and amount of Customer's claims.

21.3. Customer can only take action against DRM at the latter's headquarters.

21.4. Customer's place of residence shall be decisive for actions of DRM against Customer. For actions against Customer or contracting partners of the rental contract who are merchants, public or private law legal entities or persons with their place of residence or customary abode abroad or whose place of residence or customary abode is not known at the time of initiating proceedings, the headquarters of DRM is agreed as the place of jurisdiction.

21.5. The aforementioned directives do not apply
a) if and insofar as something to the contrary in favour of Customer results from indispensable provisions of international treaties to be applied to the rental contract between Customer and DRM.
b) if and insofar as indispensable provisions in the member state of the EU to which Customer belongs and applicable to the rental contract are more favourable for Customer than the following provisions or the corresponding German provisions.

Other important information
The detailed explanation and demonstration on the use of the vehicle will take about 30 to 60 minutes. The explanation of the motorhome by our depot staff is only possible in German or English. 
Maps or road maps cannot be supplied by DRM.
Transportation to and from the rental depots cannot be provided. 
Taxi costs are not refundable.  

Please note that Austria has a toll fee system for their highways for vehicles with more than 3.5 tons total permissible weight ("GO-box"). All vehicles of group E1 are already equipped with a GO-box. At drop off the road, toll will be checked online and client has to pay the open amount with credit card or in cash. The open amount for road toll cannot be deducted from the deposit. For vehicles with less than 3.5 tons client has to buy a sticker for the windscreen at a gas station before he enters Austria.
In general, client has to check himself the rules of road tolls for all countries he plans to visit. He has to stand for all fines resulting from ignoring the rules. 

Note: A one-off supplier service fee of 120 - 140 Euro depending on the vehicle selected which will be itemised on your final breakdown of pricing may apply.

Norway Autopass information:

Drive through Norway without worries or a tag!
Register your credit card for 1 NOK. Prepay a fixed sum of 300/1 000 NOK after your first passage. Tolls will be deducted from the prepayment. Get a refund of your unused money 85 days after charging of your prepayment.

1. Registration
Register at AutoPASS Visitors’ Payment (www.autopass.no) right after your pick up or latest prior to your entry to Norway. The trips end date has to be in the future.
Register your credit card, email address, and vehicle registration plate number online to create an account. You decide the duration of the contract period, from one day to two months. To avoid overlaps with following rentals, the contract period should be not longer than your rental period! Valid credit cards are VISA or MasterCard.
To make sure your credit card has been successfully registered, NOK 1 (approx. EUR 0.15) will be charged to Visitors’ Payment. You will receive an email confirmation of your agreement. Please print out the mail and bring it along on your journey.

2. Charges to your credit card
Your credit card will be charged a prepayment of NOK 300 for a vehicle of 3 500 kg or less (NOK 1 000 for vehicles heavier than 3 500 kg) when you pass your first payment point. Your vehicle’s registration plate will be photographed, sometimes indicated by a flash, at each payment point.  Passages are deducted from your prepayment. This may happen during or after your stay in Norway, as it may take time to register the photos from the toll payment points you have passed. If and when registered toll charges exceed the prepayment, another prepayment of NOK 300 /1 000 NOK will be charged automatically.  If you do not have sufficient funds (300/1 000) on your credit card, you will be notified by email so you can refill your account.
You may at any time log in to your visitors’ agreement using your e-mail address and password. There you will find all transactions, passage dates registered and the date when the rest amount of your prepayment will be refunded to your credit card.

3. After your stay
We hope you had a pleasant stay in Norway!
The unused portion of your prepayment will be refunded to your credit card at the latest 85 days after your last prepayment. The date of the refund will appear in your online account. In addition, you will receive an email with a statement of all pay points passed and the costs involved.

4. Manual payments: Important information
a) When using AutoPASS lane = No manual payment
Please do not pay AutoPASS tolls in service stations (identified by the sign “Kr service”). Such payments are not refundable.
b) No AutoPASS sign = Manual payment only
Please note that there is one toll plaza in Norway which is only manually operated (no AutoPASS lane). Your AutoPASS Visitors’ Payment is not valid for this toll plaza, referred to as “Atlanterhavstunnel” at RV 64 on the west coast.
c) Ferries
Normally you will have to pay manually at ferries, but a few ferries have AutoPASS signs. This charge the crossing to your AutoPASS Visitors’ Payment. In this case, do not pay manually but show the printout of the email confirmation of your agreement if asked to.
If you have any questions, please send an email to ap@vegvesen.no or call Customer Service: 02012 (from Norwegian phones only) or +47 915 02012 (from abroad).


DRM Insurance

Liability, comprehensive coverage

The deductible amount for the fully and partially comprehensive insurance is € 1,500.00 per incident.

To avoid an increase of costs by the cost of establishing damage, DRM presents Tenant with sample invoices for corresponding damage upon request in the event of damage.

In the event of damage caused by malice aforethought or gross negligence, in particular inability to drive induced by alcohol or drugs, the limitation of liability shall not apply. The same shall hold for all damages of the roof or damages caused by ignoring sign 265 (height of passage) pursuant to § 41 subsection2 no. 6 German Highway Code (or comparable regulations abroad). Further, Tenant shall be fully liable, despite an agreed limitation of liability, for all damage based on failure to observe the vehicle dimensions (vehicle height and breadth), on improper loading and unloading or to be put down to the load or to driving in reverse without instruction.

If Tenant has left the scene of an accident or breached obligations pursuant to Section 8 of these terms, he shall also be fully liable, unless the breach has no influence on establishment of the case of damage. Tenant shall likewise be unrestrictedly liable for all damage occurring during the rental period in use by an authorised or unauthorised driver or for a forbidden purpose by the load or by improper treatment of the vehicle. Apart from this, statutory liability shall continue to apply.

Tenant shall be liable for all damage claimed against him or DRM which Tenant has caused to third parties during the use of the object of rent.

Tenant shall be liable for all fees, dues, fines and punishments in connection with the use of the vehicle for which claims shall be made against the owner, unless they have been caused through the fault of the owner.

Return record, notification of defects

Defects to the rented vehicle or its equipment noticed after the start of rent shall be notified to the rental station by Tenant without delay, albeit no later than upon return of the vehicle.

Tenant cannot make claims of any kind if the defects substantiating such claims have not been stated in writing and in detail on the return record. Claims shall only not be forfeited if the a return record is not produced for reasons for which Tenant shall not be answerable.